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LegalPolicies & terms
Every Lossless policy in one place. Each document has a plain-English summary and the legally operative text. If you have a question about any of them, ask Lossless — the question box at the bottom right of any page can answer about whichever page you're on.
The documents
Click into any document for the TL;DR and full text. Effective date and last-updated stamp at the top of each.
Terms of service
The contract between you and Lossless. Acceptable use, AI features, fees, your data, warranties, liability, arbitration, and the 30-day arbitration opt-out.
Data handlingPrivacy policy
What we collect, why, who we share with, how long we keep it, and your rights — CCPA, CPRA, and GDPR specifics included.
LifecycleData retention & deletion
Per-category retention schedule, the standard 24h / 30d deletion path, and the instant-delete option that requires a typed attestation.
ProcessorData Processing Addendum
For households, family offices, and small businesses that need a DPA — including SCCs for EU/UK customers. Available without a sales call.
BrowserCookies
The four cookies we set, what they do, and how to control them. We don't run advertising or analytics cookies.
EngineeringSecurity & privacy design
Plain-English design document — encryption, access controls, isolation, vendor management, and what we are and aren't audited against.
VendorsSubprocessors
Every third party that processes customer data on our behalf, what they do, where they sit, and 30-day notice when one is added.
HistoryVersion archive
Every prior version of every policy on this page, with a diff against the predecessor. So you can see exactly what changed and when.